Shipping Rates and Polices
Cost of shipping is based on the chart below. All orders placed before 3:00pm EST. will be shipped the same day. All orders placed after 3:00 pm will be shipped the following business day. Most orders are delivered in 2 – 3 business days, but please allow up to 5 business days for delivery depending on your specific delivery location. Orders will be shipped via UPS, UPS Surepost, Fedex Ground, or through the U.S. Postal Service.
The shipping service used is based on the weight and delivery destination of the package to achieve the quickest delivery to you. Your order may ship in multiple boxes and from multiple locations based on the product you order.
Standard Shipping – U.S. orders only
Order Amount Shipping Charge for U.S. orders
- $0.00 to $49.99 – $7.95 (S/H)
- $50.00 to $89.99 – $9.95 (S/H)
- $90.00 and over – $12.95 (S/H)
Heavy products such as cases of protective underwear, underpads, and gloves may incur additional shipping charges.
We can ship your order to arrive via Next Day Air, Second Day Air if you prefer. Delivery charges are a flat rate for expedited shipping. Your actual charges will be displayed for each shipping option. Delivery will be made via UPS. Orders must be placed before 3:00 pm EST to ship on the same day, all other orders ship on the next business day to arrive accordingly to the method selected. Delivery days are calculated on business days, do not count Saturday and Sunday as days to delivery as UPS does not count these days. Please take this into account as you are calculating your expected delivery date.
At Home Medical currently ships to the U.S.V.I., Canada, and Puerto Rico. No other International locations are being serviced at this time. Customers are responsible for any and all import duties and taxes. Shipping charges are calculated at time of entering your order based on your postal code and country of destination. We use USPS Priority International for our shipping carrier. Please allow for an average of 10-14 days for International shipments to be delivered.
Set up is fast, simple and convenient!
Using Auto-Ship for the products you buy regularly is the easy way to help make sure you never run out. Get what you want when you need it with Auto-Ship! Best of all, get $5.00 off each monthly order (12). You can save a minimum of $60.00 annually!
- Participants must commit for 12 consecutive months.
- Participants must commit to ordering the same agreed upon products every month to receive $5.00 off each order. Participants can add additional items if necessary.
- If participant’s order lapses during the 12 consecutive month agreement, the $5.00 discount no longer applies.
- Forms of payment include Amazon, American Express, Discover, MasterCard, PayPal, and Visa.